Navigating Staff Changes Within Salesforce

When we’re in the moment at work, it often seems like everything is permanent, but things are actually always changing. People on your team unfortunately come and go. They quit. They get laid off. They get fired. From an IT perspective, this has an impact. The people...
Breaking Down Salesforce Stereotypes

Breaking Down Salesforce Stereotypes

At Cloud 9 Strategies, we’ve implemented Salesforce for many, many businesses and nonprofits. Without fail, the product has proven transformative for these organizations by changing the way they learn about and interact with their customers, donors, and other...

Bringing Your Antique Software into the New Year

We know we’re a week late, but Happy New Year! Another year has passed, and as we reflect on our organizations’ accomplishments throughout last year and look into this new year, there’s a question you should ask yourself: “Just how old is our software, and are we...

How to Effectively Migrate to New Software

Your organization just purchased new software that will transform the way you operate. It’s an exciting time for an organization, but it’s also an anxious time. You may have received assurances from the vendor, or from other users of it, that it will work well. But...

Maximizing Your Existing Software

Perhaps you have had your current software systems in place for many years, and they have served you pretty well. Maybe you have just implemented a new system, and are anxious to see how it works in real life. That is all great, but are you getting, or will you get,...