by admin | Jan 30, 2021 | Marketing, Operations, Software, Technology
In a recent post, we described the need for organizations to clean up their data in order to produce accurate intelligence upon which sound decisions, planning and reactions can be made. This intelligence can be derived from data mining. Data mining goes beyond simple...
by admin | Jan 25, 2021 | Data Management, Software, Technology
Another year ended earlier this month, and a new one has begun. The start of the new year was not only a time for celebration and reflection, but also for self-analysis. That applies to your business or nonprofit as well. Has your organization crunched the numbers on...
by admin | Jan 23, 2021 | Software, Technology
For those of us who work at Cloud 9 Strategies, a lot of people often come up to us in our personal and professional lives and ask us what we do. We could say “system integration,” but that’s boring. What I usually tell those who ask is that we harness data and turn...
by admin | Jan 23, 2021 | Software, Technology
Salesforce enables you to enter as much data about your customers as you want, which makes it a great customer relationship management platform. That’s what it’s best known for. Among its many other capabilities, Salesforce also can help managers keep an eye on the...
by admin | Jan 22, 2021 | Operations, Software, Technology
When many people think of Salesforce, they think of its usage as a sales tool for tracking customers and leads. And while, of course, it’s great at that, sales isn’t Salesforce’s only game. Not by a longshot. For example, did you know Salesforce could also keep track...
by admin | Jan 19, 2021 | Software, Technology
As basketball star Joel Embiid always tells anyone within earshot, “Trust the process.” The process we want to talk about here is that of handling your customers over time in Salesforce. Believe us, you can trust Salesforce with making that process easy, automated,...